"Another memorable moment at a different preschool was when a student declared himself the boss ," reported Green-Churchwell. "He was working diligently with the other students until he recognized that one student had been on the telephone way too long, 'talking' to his mom. The self-proclaimed leader came to me about the problem, and I asked him what he thought a boss might do to solve the problem. He went right over and told the other student, 'You are tying up the phone line, and we can't get orders. If you want to talk to your mom, go home, but we've got work to do. Please get off that phone now.'" The boss's approach was effective -- the boy got off the phone. Another problem solved!